We’re talking about the Know, Like, Trust factors that are so critical in growing our businesses. This concept reminds us that before clients work with us, they need to feel comfortable with us on the Know-Like-Trust scale. We previously discussed the Know Factor, and now we’re progressing up this curve to gain recognition, respect, new business, referrals—and quite possibly—friends! Build your Like Factor One way to boost your Like Factor is to be giving, attentive, and authentic. We can get out to meet with people in-person or online. We can talk by phone or send email greetings or cards in the mail. In all these ways, we want to focus on the other person to find out more about them and what we may have in common.


