Write better marketing content by focusing on your customers’ problems and using their words.
Key steps for better copy
- Listen to customer language: use their words, not technical or marketing jargon
- Address their real problems: write about their fears and frustrations
- Make it conversational: write like you’re talking to a friend
- Keep it simple: avoid complicated words and long sentences
Good marketing copy sounds like your customers talking, not like a corporate brochure.



I get this question almost daily from service business owners who are stretched thin.
Being a boutique firm isn’t a limitation—it’s a superpower. Whether you’re a specialized recruiter, business consultant, technology expert, home inspector or other, your focused expertise creates massive value.
Copywriting Success for Your Service-Based Business
You didn’t build your business to stare at a blank page.
Fun fact: 55% of visitors spend less than 15 seconds on a website.
Is your website working as hard as you do?
As I watch the Minnesota landscape transform into a canvas of reds and golds, I’m reminded of an important lesson for those of us who are content creators: the power of embracing change.
Embracing Change
light on this, revealing fascinating insights into what professionals believe works best for showcasing their services.